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What to Do When a Sewer Backup Happens in Your Basement

A sewer backup in your basement is a nightmare scenario for any homeowner. It’s messy, potentially hazardous, and requires immediate attention. But don’t panic—there are steps you can take to protect your health, minimize damage, and restore your home. At 24/7 Water Extraction Pros, we’re here to help you navigate this challenging situation.

Step 1: Prioritize Your Safety

Sewage water is dangerous, as it contains harmful bacteria, viruses, and toxins. To stay safe:

  • Avoid direct contact with the sewage.
  • Keep children and pets away from the affected area.
  • If water has reached electrical outlets or appliances, turn off your home’s power supply before entering the area.

Step 2: Stop the Water Flow

Identify and stop the source of the backup to prevent further flooding:

  • Stop using all water in your home, including sinks, toilets, and washing machines.
  • If you know where your main sewer line cleanout is located and can access it safely, consider opening it to relieve pressure in the system.
What to do when my sewer backs up in basement

Step 3: Call the Experts

Sewer backups are not a DIY job—they require professional attention. Call 24/7 Water Extraction Pros immediately. We specialize in:

  • Emergency Water Extraction to remove contaminated water.
  • Moisture Detection and Assessment to find hidden water damage.
  • Drying and Dehumidification to eliminate moisture and prevent mold.
  • Mold Prevention and Remediation to keep your home safe and healthy.

We’re available 24/7 to respond to your emergency, so you never have to face this alone.

Step 4: Ventilate the Area

Open windows and doors to allow fresh air to circulate. This helps reduce odors and keeps the air moving while you wait for help to arrive.

water in basement from backed up sewer

Step 5: Document the Damage

Take photos and videos of the affected areas and damaged belongings. This documentation is vital for filing an insurance claim.

Step 6: Avoid Cleaning It Yourself

While it may be tempting to tackle the mess on your own, raw sewage requires specialized cleanup techniques to ensure proper disinfection and safety. Improper handling can lead to health risks and future issues like mold growth or structural damage.

Step 7: Prevent Future Backups

After the immediate crisis is resolved, take steps to reduce the risk of another sewer backup:

  • Maintain Your Sewer Lines: Schedule routine inspections and cleanings.
  • Be Mindful of What You Flush: Avoid flushing grease, wipes, and other items that can clog your pipes.
  • Install a Backwater Valve: This device prevents sewage from backing up into your home during heavy rains or blockages.

Why Choose 24/7 Water Extraction Pros?

Since 2005, 24/7 Water Extraction Pros has been helping Ann Arbor homeowners recover from water damage emergencies. Our team of experts is equipped to handle sewer backups quickly and efficiently, ensuring your home is clean, safe, and restored to its original condition.

Don’t wait—if you’re dealing with a sewer backup, call 24/7 Water Extraction Pros right away. We’ll handle the mess so you can focus on what matters most.

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